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Privacy Policy

The data controller collecting the data described herein is Ministry of Climate Change and Environment .

Personal data collected by Ministry of Climate Change and Environment may be transferred to other government departments of the UAE, where it is necessary to meet the purpose for which the visitor has submitted the information.

By submitting data through the ZAD smart portal, the visitor is providing explicit consent to transborder transmission of data collected through the Ministry of Climate Change and Environment for the fulfillment of their voluntary requests.

Data Collection

We collect only personally identifiable information that is specifically and voluntarily provided by visitors to the Ministry of Climate Change and Environment portal.

From the normal users Ministry of Climate Change and Environment receives limited identifiable information, such as name, title, company address, email address, and telephone and fax numbers. Typically, identifying information is collected to:

  • Register for certain areas of the portal.
  • Inquire for further information.
  • Provide online service.
  • Distribute requested materials or information, or.
  • Submit resumes.

From business users apart from identifiable information, other information such as financial details, details of personnel of the company, maps or other transactional information etc. might be solicited that will assist Ministry of Climate Change and Environment to service the request of the business users.

It is Ministry of Climate Change and Environment 's policy to limit the information collected to only the minimum information required complete a visitor's request. In any instance where non-mandatory information is sought, the Ministry of Climate Change and Environment visitor will be notified of this at the point of collection.

For any online services provided, we will collect order information and a customer's credit card information, where applicable, in order to facilitate payment for the services.

Ministry of Climate Change and Environment 's intention is not to seek any sensitive information through the Ministry of Climate Change and Environment unless legally required for recruiting purposes.

If you do wish to provide sensitive information for any reason, Ministry of Climate Change and Environment accepts your explicit consent to use that information in the ways described in this privacy statement or as described at the point where you choose to disclose this information.

Use of Data
    A user may choose to provide personal information in the following examples:
  • Order publications
  • Submit resumes or work history information
  • Participate in "join our mailing list" initiatives
  • Participate in bulletin boards, discussion or message forums
  • Contact us for further information
  • Enter Quick Surveys, Quiz's or Benchmarking Surveys
  • Register for events and conferences
  • Register for premium online services
  • Register for downloading information such as demographic information, census survey result etc.

Information attained by the site is used only for the intended purpose stated at the time that the information is collected. This data is not shared with other entities for secondary or unrelated purposes, or shared with a third party, unless otherwise disclosed at the point of collection. If there is an instance where such information may be shared, the visitor will be asked for permission beforehand.

Ministry of Climate Change and Environment makes every practical effort to avoid excessive or irrelevant collection of data. If a visitor believes the site has collected excessive information, we encourage the visitor to contact us at admin@dm.gov.ae to raise any concerns.

Cookies and Log Files

Cookies may be used on some pages of our site.

"Cookies" are small text files placed on your hard drive that assist us in providing a more customised Ministry of Climate Change and Environment experience.

For example, a cookie can be used to store registration information in an area of the site so that a user does not need to re-enter it on subsequent visits to that area.

It is Ministry of Climate Change and Environment 's policy to use cookies to enable you to navigate through our Ministry of Climate Change and Environment easily and to facilitate efficient registration procedures.

If you are concerned about cookies, most browsers permit individuals to decline cookies.

In most cases, a visitor may refuse a cookie and still fully navigate our Ministry of Climate Change and Environment .

In order to properly manage our Ministry of Climate Change and Environment we may anonymously log information on our operational systems, and identify categories of visitors by items such as domains and browser types. These statistics are reported in the aggregate to our webmasters.

This is to ensure that our Ministry of Climate Change and Environment presents the best web experience for visitors and is an effective information resource.

Third Parties

Dubai Municipality eGovernment reserves the right to monitor any content that you provide, but shall not be obligated to do so. Although Dubai Municipality eGovernment cannot monitor all postings on the Site, we reserve the right (but assume no obligation) to delete, move, or edit any postings that violate these terms and conditions. United Arab Emirates and foreign copyright laws and international conventions protect the contents of the Site. You agree to abide by all copyright notices posted on the Site.

Third Party Links

There are several places throughout www.dm.gov.ae that may link to other web sites that do not operate under www.dm.gov.ae's privacy practices. When you link to other web sites, Ministry of Climate Change and Environment 's privacy practices no longer apply. We encourage visitors to review each site's privacy policy before disclosing any personally identifiable information.

Data Retention

Some of the information we receive is not retained. Contact information about visitors (such as information generated though registration for access to areas on the site) will be kept as long as the information is required to completely service the contact request or until a user requests that we delete that information. Mailing list information, discussion posts and email are kept for only the period of time considered reasonable to facilitate the visitor's requests. Resumes are disposed off, when they are either no longer under consideration, or are considered dated by our Human Resources departments.

Choices

As a policy, visitors are not required to register to gain access to areas of the Ministry of Climate Change and Environment portal.

In certain cases in the future, as your Ministry of Climate Change and Environment portal experience expands, we require visitors to register in order to obtain a user-id and password for authentication and secure access to a transaction or certain business confidential or proprietary information services on Ministry of Climate Change and Environment . All the business users must use the id and password provided to avail of online services.

Personally identifiable information provided to Ministry of Climate Change and Environment through its Ministry of Climate Change and Environment is provided voluntarily by visitors.

Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide instructions, on the appropriate Ministry of Climate Change and Environment area or in communications to our visitors; or a visitor may contact the webmaster of the appropriate site e.g. webmaster@dm.gov.ae

Access

Each visitor has the right of access to personal data that they have submitted through the Ministry of Climate Change and Environment to Ministry of Climate Change and Environment .

User updates of information should be handled by going back through the registration process.

Inquiries about the accuracy of identifying information previously submitted to Ministry of Climate Change and Environment through its Ministry of Climate Change and Environment , or requests to have outdated information removed, should be directed to: webmaster@dm.gov.ae. Ministry of Climate Change and Environment is committed to providing reasonable and practical access to visitors to allow them the opportunity to identify and correct any inaccuracies.

When requested and practical, Ministry of Climate Change and Environment will delete identifying information from current operational systems.

A number of transactional services provided by Ministry of Climate Change and Environment through the Ministry of Climate Change and Environment can only be accessed using a user id and password.

Companies wishing to use these online services must register for online access through the user management options available on the Ministry of Climate Change and Environment .

Each company must also appoint one of their employee as the administrator who will control access to specific services and roles for other users of that service within his company.

Once the company administrator has created a user profile for individual users, it will be the responsibility of each individual user to ensure the confidentiality of his user id and password. Passwords must also be changed on a regular basis using the features provided on the Ministry of Climate Change and Environment .

Some services available to the public will also require authentication. Citizens, residents and other members of the public who wish to register on the Ministry of Climate Change and Environment may do so using the features provided on the Ministry of Climate Change and Environment .

When personally identifiable information or business related information is retained, Ministry of Climate Change and Environment assumes responsibility for keeping an accurate record of the information once a visitor has submitted and verified the data. Ministry of Climate Change and Environment does not assume responsibility for verifying the ongoing accuracy of the content of personal information. When practically possible, if Ministry of Climate Change and Environment is informed that any personal data collected through a Ministry of Climate Change and Environment is no longer accurate, Ministry of Climate Change and Environment will make appropriate corrections based on the updated information provided by the authenticated visitor.

Security

Ministry of Climate Change and Environment has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction.

All Ministry of Climate Change and Environment employees follow a firm wide security policy.

Only authorised Ministry of Climate Change and Environment personnel are provided access to personally identifiable information and these employees have agreed to ensure confidentiality of this information.

Ministry of Climate Change and Environment policy is to use secure socket layer technology for the protection of information submitted through web forms.

Children

Ministry of Climate Change and Environment understands the importance of protecting children's privacy especially in an online environment. The Ministry of Climate Change and Environment 's sites covered by this privacy statement are designed to cater for children at 15 years of age or younger.

Modifications

Ministry of Climate Change and Environment reserves the right to modify or amend this Statement at any time. The effective date will be displayed at the beginning of this statement. To keep visitors informed, Ministry of Climate Change and Environment will notify users of changes to our Privacy Statement by prominently identifying the alteration for a period of not less than two weeks on our home page at http://www.dm.gov.ae

تلتزم بوابة زاد الذكية بحماية حقوق جميع زوار الموقع، وتلتزم بالحفاظ على سرية المعلومات الحساسة. وقد أعددنا هذا الإعلان الخاص بالأمن والخصوصية للإفصاح عن النهج الذي نتبعه في جمع المعلومات ونشرها على هذا الموقع.

جمع المعلومات

يتطلب من زوار بوابة بلدية دبي تقديم معلومات تعريفية محددة مثل: الاسم، والمسمى الوظيفي، وعنوان الشركة، وعنوان البريد الإلكتروني، وأرقام الهواتف والفاكسات، أو تفاصيل مالية وتجارية خاصة بمعاملات الشركات، ويتم عادةً جمع هذه المعلومات لتحقيق التالي:

  • تسجيل خدمات معينة في البوابة.
  • الاستفسار للحصول على معلومات أكثر.
  • إجراء خدمة إلكترونية.
  • توزيع المواد أو المعلومات المطلوبة.
  • تقديم السيرة الذاتية.

إن سياسة بلدية دبي تقتضي أن تقتصر المعلومات المطلوبة على الحد الأدنى اللازم لاستكمال طلب الزائر، وفي حال طلب المعلومات غير الإلزامية تقوم بوابة بلدية دبي بإعلام الزائر عن هذا عند نقاط جمع المعلومات.

معلوماتك الشخصية

عندما تتصفح هذا الموقع، أو تقوم بتنزيل المعلومات منه، تجمع تلقائيًّا معلومات حول زيارتك ويتم تخزينها لكي تستخدم لأغراض إحصائية فقط ولا تجمع هذه البيانات لأغراض تجارية أو تسويقية، وبلدية دبي لا تبيع أو تتبادل أو توزع البيانات المجمّعة لأي أغراض تجارية أو تسويقية.

تستخدم بوابتنا "ملفات لتتبع المسار" (كوكيز) من أجل تتبع محتويات معينة. ويعدّ استخدام ملفات تتبع المسار (كوكيز) من الممارسات المعتادة في المواقع الإلكترونية على شبكة الإنترنت. ومن الممكن إعداد معظم متصفحات الإنترنت لترفض ملفات تتبع المسار، أو تقبل أو تحذف هذه الملفات. إلا أنّ رفض أو حذف ملفات تتبع المسار قد يؤدي إلى تعطل تلك الصفحات التي تحتاج إلى هذه الملفات لتعمل بشكل تام.

حماية المعلومات الشخصية

لن تتاح المعلومات الشخصية التي يتم جمعها إلا للموظفين الحكوميين المخولين فقط بالوصول إلى المعلومات من أجل توفير الخدمات أو المعلومات التي طلبتها، ولن تكون متاحة للاطلاع العام.

· كما لن يتم مشاركة بيانات المستخدمين، أو بيعها، أو نقلها لطرف ثالث من دون موافقتك المسبقة. بعض أجزاء الموقع لا تفتح إلا للأعضاء أو تتيح للمستخدم طلب الخدمة الإلكترونية عبر إدخال المعلومات الشخصية، ويجب أن تكفل بأن هذه المعلومات كاملة ودقيقة وأنك لن تقوم بالتسجيل ولن تحاول دخول الموقع مستخدماً اسم شخص آخر.

الروابط الخارجية

تحتوي بوابة بلدية دبي على روابط لمواقع إلكترونية أخرى قد تختلف معايير الحماية والخصوصية فيها عن المعايير التي نعتمدها. ولا تعد بوابة بلدية دبي مسؤولة عن أي محتويات موجودة على تلك المواقع الإلكترونية وسياسات الخصوصية لهذه المواقع. لذا ننصحكم بمطالعة سياسات الخصوصية لتلك المواقع الإلكترونية.

أمن المعلومات

تطبق بوابة بلدية دبي إجراءات أمنية مناسبة لحماية المعلومات من الضياع أو من سوء استخدامها أو إجراء تبديل فيها. وتغطي هذه الإجراءات البرمجيات التجارية والبنية التحتية التقنية المؤمّنة لمراقبة حركة الشبكة، والسماح بدخول المستخدمين المسجلين، وتحديد المحاولات غير المشروعة لتحميل المعلومات أو تغييرها أو التسبب بأيّ ضرر آخر. كما يتبع كافة موظفي بلدية دبي سياسة أمن شاملة لضمان تعهد موظفي البلدية بتأمين سرية معلومات المتعاملين.

التغييرات في سياسة الخصوصية

تحتفظ بوابة بلدية دبي بالحق في إجراء أي تعديل لشروط سياسة الخصوصية من وقت لآخر من دون الحاجة إلى تقديم إخطار بذلك. وإذا كنت ترغب بالاستمرار في استخدام موقعنا بعد إدخال التعديلات على سياسة الخصوصية هذه، فإن هذا يعني قبولك لهذه التغييرات.